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Privacy Policy

Data Security

All personal information submitted on Cyclerynorthside.com.au is secured using the latest Secure Sockets Layer (SSL) premium encryption technology. Protecting your privacy and personal information is of the highest importance to us and we have systems in place to prevent unauthorised access to and disclosure of your personal information.

Order Information

When you place an order with us, whether as a registered customer or guest, we collect and keep the following personal information for the purposes of securely verifying and fulfilling your order.

  • Name
  • Address
  • Phone number
  • Email address
  • IP address
  • Fraud detection information

Payment Information

We use a secure payment processing system supplied by Authorise for processing credit card and PayPal payments and we do not have access to or store credit card numbers.

We also offer a Direct deposit payment method and while we strive to protect your personal information, we cannot insure or warrant the security of any information you transmit via email or customer response forms.

Cookies:

A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to participate in any of our Sweepstakes, Contests or monthly Drawings that may take place. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.

Links:

This web site contains links to other sites. Please be aware that we [Cyclery Northside] are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

 

30 Day Riding Guarantee

We are proud of our repair quality so we guarantee our service work for 30 days from completion. * This includes adjustments made to account for cable stretch, adjustments in spoke tension, or noise resulting from settling in of new components. These adjustments can be done on-the-spot with no appointment necessary.

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